Shipping is $14.95 for orders $75 to $120, and $20 for orders above that.
Shipments in Canada and USA include tracking.
We ship anywhere else in the world by parcel post at the same cost, but this does not include tracking. Any duties, customs fees, or charges and taxes are not not included. You are responsible for paying them.
Email info@IceHalo.com if you have any questions about shipping.
Canada Post estimated shipping time is up to 7 business days for shipments within Canada and 6 to 12 business days for shipments outside of Canada. If faster delivery is needed, Xpresspost can be requested and delivery is usually 2 to 3 business days in Canada and the USA and up to 7 for most other countries. For most addresses in Canada and the USA, Xpresspost is usually $12 to $18 more, up to about $60 more for other countries. Place your order and request a quote for the Xpresspost cost in the shipping instructions, and we will invoice you. If you change your mind, you can have regular shipping, or we will refund your order.
RETURNS & EXCHANGES:
We guarantee full refund or exchange on any product. Please email to request an RMA number.
Products must be return shipped to Ice Halo Ltd. by your postal service only. Any other service generates charges which will be deducted from your credit.
Products should be shipped to:
Ice Halo Ltd. Unit #283, 65 Cedar Pointe Drive, Barrie, ON L4N 9R3.
The Halo HD is the sleekest, slimmest, coolest Halo yet! The self adjusting interior high density foam padding actually conforms to the head shape - you will forget you are wearing it!
Other manufacturers offer similar products at lower prices than ours, but they are also lower quality. All our Ice Halo Products are tested in one of the top impact testing facilities in the world, using the Hockey Helmet Standard (CSA Z262.1-09 (April 2009) Annex A, Impact Drop Testing). Our products pass the standard requirements for front, side and back impact. When it comes to comparison - Ice Halo products out rank the lesser valued ones on the market every time!
The Halo HD can be machine washed with your regular laundry and dried on low in the dryer.
How to wear your Halo HD:
Put your Halo HD on the same way you'd put on a ballcap - start at the back, slide it over your head to the middle of your forehead, make sure the back is covering the widest part of the back of your head and the 'bump' is pointing up, not down! If it feels snug when you first put it on or at any point during use - just tug 'gently' at the two points of the Halo HD just above your eye brows, and release again. This will adjust the inner workings to fit you properly once more!
The Halo HD is available in black, red, green, blue, pink, and light grey ActiveCotton in sizes: S, M, L -- The X-S and X-L sizes are available in only black - colour coming shortly. (Medium fits 21” to 22.5”) See below for actual sizes for all the Halo HD's!
The Halo HD is sized differently from the Ice Halo. Please refer to our sizing chart for your correct size. Be sure to measure your head!
Once you receive your Halo HD: With the 'bump' at the back and pointing up (not down) put it on as you would a ball cap (slide over back of head, then pull onto forehead). Once on, pull 'gently' foreward on the front half of the Halo HD using two points of contact approximately above each eye, then release and allow it to contract back to size. This will allow the Halo HD to conform to your exact head size. Make sure the widest part of the Halo HD is covering the widest part of the back of your head.
Medium adjusts to fit most adults.
To determine your size, measure horizontally around your head at the largest points (across your forehead just above the brow line, across the sides just above the tips of the ears, and across the back at the widest part.
X-Small fits 18 up to 19.5 inches (46 to 49.5 cm)
Small fits 19.5 up to 21 inches (49.5 to 53.5 cm)
Medium fits 21.5 up to 23 inches (53.5 to 58.5 cm)
Large fits 23 up to 24.5 inches (58.5 to 62 cm)
X-Large fits 24.5 up to 26 inches (62 to 66 cm)
Important Note for X-Small:
Size X-Small is for children from toddler up to about age 5 or 6. Please measure before ordering X-Small.
*Select Inside or Outside logo in the size field.